{"id":13,"date":"2025-09-30T17:27:55","date_gmt":"2025-09-30T17:27:55","guid":{"rendered":"https:\/\/ahdabshic.com\/?page_id=13"},"modified":"2025-09-30T17:28:15","modified_gmt":"2025-09-30T17:28:15","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ahdabshic.com\/en\/refund_returns\/","title":{"rendered":"Exchange and Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-cd6865 e-flex e-con-boxed e-con e-parent\" data-id=\"cd6865\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3718532 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3718532\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h1 class=\"wp-block-heading\">Exchange and Return Policy<\/h1>\n\n<p>Welcome to <strong>Adhab Shein<\/strong>, and thank you for your trust in us.<br \/>In order to ensure your satisfaction and the best shopping experience, we explain our exchange and return policy.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">The nature of our products<\/h2>\n\n<p>Due to the sensitive nature of our products such as <strong>Underwear, body shapers, and skincare products<\/strong>This category of products cannot be returned or exchanged after the purchase process is completed, in order to preserve <strong>Customer safety, hygiene and quality standards<\/strong>.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">Return Policy<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>We apologize for not accepting <strong>Any return or exchange requests after completing the purchase process<\/strong>.<\/li>\n\n<li>Only the following cases are excluded:\n<ol class=\"wp-block-list\">\n<li>If you receive a product <strong>wrong<\/strong> Different from the original order.<\/li>\n\n<li>If there is <strong>obvious manufacturing defect<\/strong> In the product upon receipt.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n<p>In these cases, please contact us within <strong>24 hours from receiving the order<\/strong> Send photos showing the problem, so that they can be reviewed and the product replaced if the error is found.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">General conditions<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>The product must be unused, unopened, and in <strong>Its original condition<\/strong> \u0645\u0639 \u0627\u0644\u062a\u063a\u0644\u064a\u0641 \u0648\u0627\u0644\u0628\u0637\u0627\u0642\u0629.<\/li>\n\n<li>Any product that has been opened or partially used cannot be returned or exchanged.<\/li>\n\n<li>The policy does not cover any damages resulting from misuse or improper storage by the customer.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">Processing period<\/h2>\n\n<p>If the return or exchange request is approved, the request will be processed within <strong>3 to 5 working days<\/strong> \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629\u060c \u0648\u064a\u062a\u0645 \u0627\u0644\u062a\u0646\u0633\u064a\u0642 \u0645\u0639\u0643 \u0628\u062e\u0635\u0648\u0635 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0623\u0648 \u0627\u0644\u062a\u0639\u0648\u064a\u0636 \u0627\u0644\u0645\u0646\u0627\u0633\u0628.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">To communicate<\/h2>\n\n<p>For inquiries or to submit a replacement request in eligible cases, please contact the support team via email:<br \/>\ud83d\udce9 <strong><a>support@ahdab-shein.com<\/a><\/strong><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><strong>Disclaimer:<\/strong><br \/>We aim at <strong>Adhab Shein<\/strong> To provide a convenient and safe shopping experience, we always inspect each product before shipping to ensure the highest quality to satisfy our valued customers.<\/p>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0645\u0631\u062d\u0628\u064b\u0627 \u0628\u0643\u0650 \u0641\u064a \u0623\u0647\u062f\u0627\u0628 \u0634\u064a \u0625\u0646\u060c \u0648\u0646\u0634\u0643\u0631\u0643 \u0639\u0644\u0649 \u062b\u0642\u062a\u0643 \u0628\u0646\u0627.\u062d\u0631\u0635\u064b\u0627 \u0645\u0646\u0627 \u0639\u0644\u0649 \u0631\u0636\u0627\u0643\u0650 \u0648\u0636\u0645\u0627\u0646 \u0623\u0641\u0636\u0644 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642\u060c<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":4,"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":27494,"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/27494"}],"wp:attachment":[{"href":"https:\/\/ahdabshic.com\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}